Shipping policy

Made to order

Every FINI FINI piece is made to order in a small run. Pre-orders are dispatched within 6 to 8 weeks of the date you order, and often sooner. The latest dispatch date is shown on each product page and on your order confirmation. Payment is taken in full when you order.

If your order includes more than one piece, we send everything together once your whole order is ready.

Where we ship

We ship to Ireland, the United Kingdom and the European Union. The delivery options and costs for your address are shown at checkout before you pay.

Tracking

Every order is sent with tracking. We email you a tracking link as soon as your order is dispatched.

Delays

If your order is going to miss its dispatch date, we will email you as soon as we know, with a new date. You can then choose to wait or to cancel for a full refund.

Customs and duties

Orders within the European Union have no customs charges. Orders to the United Kingdom may be charged import VAT or duties on arrival. These are set by UK authorities and are paid by the person receiving the order.

Delivery address

Please check your delivery address carefully before you order. If you spot a mistake, email us as soon as possible and we will update it if your order has not yet been dispatched.

Lost or damaged parcels

If your parcel has not arrived when expected, or arrives damaged, email finifinistudio@gmail.com with your order number and we will sort it out with the courier.